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Rudy Ruggles forms the components of knowledge management :
creating new knowledge
contacts valuable knowledge from outside methods
implements accesible knowledge in decision making
Inbuilt knowledge in processes products and or services
showing knowledge in documents
databases and software
creating knowledge growth through culture and incentives
converting existed knowledge into other areas of a firm
calculating the impacts of knowledge assets and or impacts
It is important ,why?
knowledge is the most important advantage of a firm in all aspects.It is a unique commodity which is impossible to imitate and give itspossesor a unique and inherent protection. so any techniques or methods whichkeeps knowledge growth are key for the growth of an organization.
What differs it from others:
Km has formed in many disciplines including business,economics,education,information(Ettlie and Reza, 1992) management,psychology,and sociology.These create important impacts in individual and systemic knowledge. km comprise of operatives from the basic premise of the sticky nature of knowledge.The knowledge is dynamically embedded in networks and processes as well as in the human beings that constitute them. Peoples gather knowledgefrom some of established organization.Also changes occur depends onchanges in market so it evolves in persons who interact with each other.This distinction provides the impects of km in current state, to focuson enhancing a firms innovation potential to leverage its competitiveadvantages, This creates a competition on a large scale to organizethe set of activities.
STEPS IN KM PROCESS:
Asset Utilization
Knowledge Evaluation
Knowledge Improvement
Knowledge Accumulation
Knowledge Generation
Knowledge Sharing
Knowledge Protection
Use and misuse of common terms: (Anderson and Tushman, 1991)
Example misuse of information,data,knowledge:
if we will go to bank or financial institution,we can see all customer information is stored in a single database,it is possible hack and customer information is being used by the bank for their own records and the information will be shard with some other financial and other banks,after customer face a problem,if they apply new credit card or loan with other banking sector ,it may result in failure.
Example:use of information,data,knowledge:
if we will go to any supermarkets Everything we will get it,food items,non-food products,super market electronics items,clothes,,,,,All super market store all informaton and data about customer,it will help comany find about customer what they like?
References:
Erja Mustonen-Ollila, (2007)’’Information System Process Innovation Life Cycle Model,’’
Wiig, K. M. (1997),''Knowledge Management: an introduction and perspective'' Journal ofKnowledge Management, vol. 1, no. 1
Abernathy, W.J. Utterback, J.M. (1978),'' Patterns of industrial innovation'' Technology Review, June/July, pp. 40-47.
Nissen, M.E. (2000),'' An extended model of knowledge-flow dynamics'', Communications of the Association for Information Systems, Vol. 8, pp. 251-66
Prusak, L. (2001) where did knowledge management come from IBM Systems Journal, 40(4), 1002-1007.
Professor Emeritus, October 2002,’’ The nonsense of knowledge management’’
http://informationr.net/ir/8-1/paper144.html
http://www.tlainc.com/articl146.htm
http://www.stanford.edu/group/CIFE/online.publications/WP076.pdf,
http://www2.sims.berkeley.edu/courses/is213/s99/Projects/P9/web_site/about_km.html
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